We collect information from you when you visit our website, place an order, sign up for our newsletter, or interact with our services in other ways. The types of information we collect include:

• Personal Information: This includes details such as your name, email address, shipping address, phone number, and payment information that you provide during the checkout process.
• Account Information: If you create an account, we may collect your username, password, and other profile details.
• Usage Data: We collect non-personally identifiable information related to how you use our website, including browser type, IP address, pages visited, and time spent on the site. This information helps us improve our website and services.

The information we collect from you is used in the following ways:

• To Process Orders: To complete and deliver your orders, manage your purchases, and handle returns and exchanges.
• Customer Service: To respond to your inquiries, provide support, and improve our services.
• Marketing and Promotions: To send you promotional emails, newsletters, and updates about our products and services (you can opt-out at any time).
• Website Improvement: To analyze user behavior and improve our website’s content, functionality, and user experience.

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers to assist in our business operations, such as:

• Payment Processors: To process payments securely.
• Shipping Partners: To deliver your orders (e.g., Canada Post, DHL, FedEx, UPS).
• Marketing Partners: For email marketing campaigns and advertisements.
• Legal Authorities: We may disclose your information if required by law or in response to legal requests, such as a subpoena or government investigation.

We ensure that any third-party partners we work with are committed to maintaining the confidentiality and security of your personal information.

We implement a variety of security measures to safeguard your personal information, including encryption, secure servers, and firewalls. While we strive to protect your data, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files that are stored on your device and help us:

• Remember your preferences and login information.
• Track website usage and improve functionality.
• Serve personalized advertisements.

You can adjust your browser settings to disable cookies, but this may affect your experience on our website.

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain conditions (e.g., legal obligations).
• Opt-Out: You can opt-out of marketing communications by following the unsubscribe link in our emails or contacting us directly.
• Cookie Settings: You can manage your cookie preferences in your browser settings.

We will retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

We reserve the right to update this Privacy Policy at any time. When we make changes, we will post the updated policy on our website and revise the “last updated” date at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us at: [email protected]